The Plantains guide

Getting started

From a new account to a live form: the trial, your settings, Stripe, your team, a first form, a test registration and going live.

Building forms

Sections and fields, every kind of field, show/hide rules, repeating sections, saved fields, and publishing.

Participants

How Plantains knows who the people in a registration are, and everything that depends on it.

Waivers

Waivers people read and sign when they register: who signs, minors and guardians, paper waivers at check-in, signing again, and the signature records.

Prices, discounts and codes

What a registration costs and how it adds up: priced choices, items, donations, sales tax, discounts, coupon codes and limited quantities.

Payments and refunds

Connecting Stripe, taking card payments on a form, fees, collecting what's owed, refunds and cancellations.

Registrations

Find, read and fix registrations in a form's Submissions tab, work the check-in desk, and export what you need.

What registrants see

What registrants get from Plantains, from registering to managing their registration, and the settings that decide what they can do.

Reports

What a form's registrations come to and how much is in, who your participants are, and where they come from.

Integrations

Send registrations to the other tools you use: Google Sheets, MailerLite, Xero, and webhooks for Zapier, Make or your own systems.

Your team

Who works in your account with you: inviting people, what each role can do, limiting someone to some folders, and the Owner's own settings.

Billing

What Plantains costs and where you manage it: the free trial, the Basic plan, fees on card payments, and closing or reopening the account.